Radiance Integrative Health & Wellness
8125 SE Pine St. Portland, OR, 97215
info@radiancewellness.org
503-743-8364
Notice of Privacy Practices
Effective Date: 11/25/2024
This Notice Describes How Medical and Mental Health Information About You May Be Used and Disclosed and How You Can Access This Information. Please Review It Carefully.
At Radiance Integrative Health & Wellness (Radiance), we understand that information about your health and care is personal. We are dedicated to protecting your privacy and ensuring the confidentiality of your health information. This Notice applies to all records created or retained by Radiance, including medical, mental health, and integrative wellness services. All Radiance practitioners, staff, and affiliated trainees abide by the terms of this Notice.
The following sections describe how we may use and disclose your health information. While not every situation will be listed, all potential uses and disclosures will fall within one of these categories:
1. Treatment
We may use and disclose your health information to coordinate or manage your care within Radiance or with third parties. This includes consultations between providers and referrals. For example, a Radiance therapist may discuss treatment options with a medical provider to support your comprehensive care.
2. Payment
We may use and disclose your health information for billing and payment purposes. This includes activities such as verifying insurance benefits, submitting claims, and obtaining payment from third parties. We may disclose limited information to insurance companies or billing agents to ensure reimbursement.
3. Health Care Operations
With discernment and prioritizing your privacy, Radiance may use and disclose your health information as part of essential operational activities that support your care, including quality assessment, staff training, and accreditation. We may also disclose your health information to governmental agencies for health oversight activities, such as audits, investigations, and inspections.
In addition, there may be instances in which we use or disclose health information for research purposes, subject to strict protocols and patient privacy safeguards.
4. Required by Law
We may disclose your health information as required by federal, state, or local law. This includes reporting certain information to authorities when legally mandated, such as cases of child abuse, imminent risk of serious harm to self or other, or threats to public health. In certain rare situations, we may need to disclose your health information to public health officials or authorities to prevent or control disease, injury, or disability, or to avert a serious threat to the health or safety of others.
We may also disclose your health information in response to a court or administrative order, subpoena, or other lawful processes, though we will make efforts to notify you or obtain an authorization unless prohibited by law. Radiance may disclose limited health information to law enforcement officials if required, such as reporting certain injuries or in response to a subpoena or other legal directive.
In specific and rare situations, we may also be mandated to disclose patient health information for national security purposes or to ensure the safety of public officials.
Some uses and disclosures of your health information require your express written consent, such as:
Psychotherapy Notes: We require authorization for use or disclosure of psychotherapy notes except for internal purposes such as treatment, training, or defense in legal proceedings initiated by you.
Marketing and Sale of Information: Radiance will never use or disclose your health information for marketing purposes or sell your health information without explicit authorization.
You may revoke an authorization at any time, except where actions have already been taken.
Your healthcare records for services at Radiance are the property of Radiance, but you have specific rights regarding your health information, including:
1. Right to Inspect and Copy
You may review and request copies of your health records, with limited exceptions. A reasonable fee may be charged for copies.
2. Right to Amend
If you believe that your health information is incorrect or incomplete, you may request an amendment. Radiance may deny the request if the information is accurate or not created by our organization.
3. Right to Request Restrictions
You have the right to request restrictions on certain uses and disclosures, particularly regarding disclosures to health plans if you have paid out of pocket in full for a service. While we will consider your request, Radiance may not be legally required to agree to all restrictions.
4. Right to Request Confidential Communications
You may request that Radiance communicate with you using alternative means or at alternative locations (e.g., through a different phone number or address).
5. Right to an Accounting of Disclosures
You may request a list of disclosures of your health information that were not related to treatment, payment, or health care operations.
6. Right to a Paper Copy of This Notice
You have the right to receive a paper copy of this Notice, even if you initially agreed to receive it electronically.
Radiance reserves the right to change this Notice at any time, and any changes will apply to all records. The revised Notice will be posted in our facility and made available upon request or on our website.
If you believe your privacy rights have been violated, you may file a complaint with Radiance’s Privacy Officer at 503-743-8364. Additionally, you may file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not impact the quality of care you receive at Radiance.
Acknowledgment of Receipt of Privacy Notice
This notice will be provided to all new patients for review with the opportunity to discuss any questions or concerns with their providers before the start of treatment.